MURRAYHILL VETERINARY HOSPITAL CLIENT SURVEY

Murrayhill Veterinary Hospital

Comprehensive medical care... for the rest of your family.

Murrayhill Veterinary Hospital continually strives to provide the highest quality of service and health care for your pet. To ensure our high quality of service, please take a few moments to fill out our form and let us know how we are doing.

Client Service:
How efficient and courteous, helpful was the person who answered your call?		Was your call answered in a prompt and timely manner?
Excellent		Yes	No
Good
Average
Fair
Poor

How would you rate your experience when you first arrived at the front desk?		How would you rate the service provided by the technician?
Excellent		Excellent
Good		Good
Average		Average
Fair		Fair
Poor		Poor

How would you rate the care and knowledge provided by the veterinarian?		How would you rate the efficiency and completeness of the check-out procedure?
Excellent		Excellent
Good		Good
Average		Average
Fair		Fair
Poor		Poor


Veterinary Services:
Did your appointment begin promptly?		Was the veterinarian attentive?
Yes	No	Yes	No

Did the attending veterinarian address all of your concerns?		Were problems and treatment plans explained clearly?
Yes	No	Yes	No

Did the veterinarian seem genuinely concerned about your pet?
Yes	No


Our Facility:
How would you rate our facility?		Was our facility exceptionally clean, comfortable, and free of any odors during your visit?
Excellent		Yes	No
Good
Average
Fair
Poor

Do our hours of operation meet all of your needs as a client?
Yes	No


In General:
How likely are you to recommend our hospital to others?		How would you rate the overall value of your experience at MHVH?
Excellent		Excellent
Good		Good
Average		Average
Fair		Fair
Poor		Poor

Comments:


Name:
Pet's Name(s):